Minor ailments

The practice is part of the minor ailments scheme.  It allows patients to get advice, treatment and medication from the pharmacist (chemist) without having to see the doctor.

Sick certificates

If you are off work due to illness for up to 6 days you can fill in a self-certificate, which you can get from your employer. If you are ill for more than 6 days you will need a doctor's certificate for your employer. If your employer requests a sick form from you and you are ill for less than 6 days, a private fee will be charged.

Babies

All babies immunisations and 8 week developmental checks will be done by appointments with your GP.  There is a clinic at Newington Green on Friday afternoons 1.30-3.30pm and alternate Friday mornings 10.00-12.00midday for weighing babies and general advice.

Breastfeeding

The practice encourages breastfeeding, although we do not have a separate breastfeeding area.  Please ask reception if a room is free.

Disabled Access

The practice is on the ground floor and there is disabled access to all consulting rooms.  There is a toilet suitable for people with disabilities.

Teenagers

We are always sympathetic to teenage health problems. Please do not hesitate to make an appointment to come in on your own to see the doctor or nurse. You will be treated kindly and in the strictest confidence.

Clinics

• Diabetic Clinic - every Thursday 1.30 to 3.30pm by appointment
• Family Planning and Well Woman Clinic every Tuesday 4 to 6pm walk-in clinic, no appointment needed.

Travel advice and vaccinations

We provide information and advice and most vaccinations. If you are going on holiday you need to contact the practice at least 8 weeks before you travel. Longer trips involving several countries may mean a course of vaccinations. Please phone the nurse to check.

Welfare rights

Camden Citizen Advice Burea hold regular sessions in the practice. They can help with benefits, give advice and information on community care and housing, and refer you to other services. Please make an appointment with our receptionist.

Counsellors

We have 3 counsellors who can see patients who are referred by their doctor.

Alcohol advisor

We have an advisor, who sees patients to discuss their health issues related to alcohol. Please make an appointment with reception.

Drugs advisor

We have an advisor who can help with drug problems.  Please make an appointment with reception

Smoking advisor

Our Healthcare Assistant helps patients stop smoking. Please make an appointment with reception.

Women's health

Cervical smear tests - all women between 25 and 50 should have regular smears, ideally every 3 years. We encourage all our women patients to come to the Well Woman Clinic or make an appointment with a practice nurse. We have a recall system, which will automatically recall patients every 3 years for a smear.

Coils - we are able to fit coils. Make an appointment through the practice nurse for the Family Planning Clinic on a Tuesday evening.

We also offer sexual health screening.

Flu vaccinations

We have a flu campaign every September when we offer immunisation to patients over 65 or those in the 'at-risk' groups.

Pneumonia vaccinations

We offer the pneumonia vaccination to all patients over 65 or those in the 'at-risk' groups.

Interpreters

We can arrange for language interpreters to be at pre-booked appointments. However, there are very few interpreters available. If possible please bring an adult with you to interpret. If you need an interpreter to be booked please tell reception. Unfortunately it may be about two weeks before we can book an interpreter.

However, we are able to use a telephone interpreting service. We can also arrange sign language interpreters for patients, but again it may take a week before we can book an interpreter.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.  This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. 

Information about countries and vaccinations required can be found on the links below:

Europe & Russia	North America
Central America	South America
Carribean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make the initial appointment as early as possible  - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travelto allow the vaccines to work.

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Private fees

Some examinations and services are not covered under the NHS. For these we will charge a fee recommended by the British Medical Association. These include some travel vaccinations, private prescriptions, HGV medicals, sports medicals, elderly driver certificates, passport applications, driving licences, holiday cancellation certificates and private certificates.

Please discuss these with the receptionist before making an appointment with the doctor.

A Patient Participation Group is a positive and constructive forum that can benefit both practices and patients.  Patient participation has an increasingly important role to play in supporting the NHS deliver more locally driven services with a greater focus on the quality, effectiveness efficiency and personalisation of care.

We have set up a local group who meet several times a year.  At previous meetings we have seen a presentation on Freed up Resources and had a general discussion about treating patients with undiagnosed chronic disease in the community

If you are keen to find out more about our PPG or information about the next meeting please contact the Practice Manager Renata Johnstone on 020 3316 8444 or by email renata.johnstone@nhs.net. 

There are a number of services which you can self refer without making an appointment to see the doctor.  These include:

PSYCHOLOGICAL THERAPIES - This service can help patients learn ways to help themselves so they feel more able to cope with problems.  It is provided by trained staff based in GP surgeries and Health Centres.  For more information and contact details about this service http://www.islington.nhs.uk/iapt.htm

iCOPE - This service provides help for conditions such as anxiety and depression.  For more information and contact details about this service http://www.islington.nhs.uk/icope/index.htm

PHYSIOTHERAPY - This service is for patients who have muscoskeletal problems for example a recent injury, post surgery, spinal problems or soft tissue problems - click on the link to print the form, complete the form and take to one of the addresses on the form.Physio self referral form

PODIATRY (foot care) - The podiatry service treats problems of the foot and ankle including foot pain, high risk patients (suffering from diabetes, circulation problems and rheumatoid arthritis), skin and nail conditions -  clink on the link for more information about this service.Podiatry service for patients

Podiatry self referral form

click on the link to print the form and send to the address on the form, alternatively complete the form and email to the address on the form

DRUGS - we have a specialist worker who can help patients with drug problems - just ask reception to make you an appointment.

DRUGS and young people aged 8 to 18 - The Annexe provides a service for young people who want free confidential advice about drugs and alcohol.

The Annexe young peopleclick on the link for more information about this service

The Annexe also provides parents advice and support about young people and drugs and alcohol

The Annexe parents and guardiansclick on the link for more information about this service

ALCOHOL - we have a dedicated alcohol advisor who can help patients with their alcohol problems - just ask reception to make you an appointment.

STOPPING SMOKING - our Health Care Assistant has been specially trained to help patients stop smoking - just ask reception to make you an appointment with her.

MINOR AILMENTS - Why wait to see your doctor? Minor ailments are conditions that can be self-treated with medicine available over the counter from your pharmacy.  The minor ailment scheme allows you easier access to the same advice, treatment and medicines from your pharmacist as you would get from your GP, without having to wait for a GP appointment. You can also get your medicines free if you are normally exempt from paying prescription charges - just click on the link for more informationMinor ailments.

DIET and EXERCISE ADVICE FOR ADULTS - Islington Health trainers for is a service for patients who want to improve their health and change their lifestyle.  - click on the link for more information and contact the service using the phone number on the form.Islington Health trainers

DIET and EXERCISE ADVICE FOR CHILDREN - Are you worried about your child's weight or your family's food and health?  Contact the dietician to talk about an appointment 020 7527 1188

CONTINENCE SERVICE - The Bladder and Bowel Care Service sees both adults and children (from the age of 3 years) who have any bladder or bowel problems - click on the link for more information and contact details about this service  http://www.islington.nhs.uk/bladder-and-bowel-care.htm 

PLEASE ASK AT RECEPTION FOR DETAILS ON ANY OF THE ABOVE