Mental Health Crisis

A New Service For Anyone Suffering An Emergency Mental Health Crisis

  • Camden and Islington NHS Foundation Trust has moved the service normally offered in emergency departments. 
  • The 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital, will see people in need of care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. 
  • The Trust is urging people in mental health crisis to telephone the 24/7 crisis line on 020 3317 6333 or contact their usual community mental health team. 
  • If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary. 
  • If a service user has COVID-19 symptoms:  People should NOT attend the Mental Health Crisis Assessment Service if they have symptoms of COVID-19 – a fever, cough and difficulty breathing. 
  • If you are in mental health crisis and HAVE COVID-19 symptoms, you should telephone the crisis line on: 020 3317 6333. 
  • The Mental Health Crisis Assessment Service is now open 24 hours a day, seven days a week in the Bloomsbury Building on the St Pancras Hospital site, 4 St Pancras Way, NW1 0PE.