How to Order a Repeat Prescription
All repeat prescriptions have to be approved by a doctor whether it is requested online or other as discussed below. Please note that all repeat prescriptions will be issued within two working days' notice.
Patient Access is available to ALL our registered patients. Once registered, you can Order your Repeat Prescription online.
To register for this service, please click here.
Other ways to order
- Use the tear-off slip to re-order by post and please enclose a send a stamped addressed envelope. Please allow longer for these to be returned to you.
- Drop in a prescription request slip to reception in person (you can get these from the reception team).
- Fax to 020 3227 0981
- If you run short of medication unexpectedly, your regular Pharmacist may be able to help you pending a repeat prescription being ordered in the normal way. So please speak to them first before requesting an Urgent prescription which is possible via the reception team.
Help Us to Help You
- Please only order what you need.
- Please order all your repeat items once in one go and not scattered over the month.
- Please tell us if the quantity of some of your medicines are out of sync with the rest so we can correct this.
- Please tell us when you stop medication so we can remove it from your repeat prescription.
- Please tell us if you are taking a different dose to that stated so as we can amend it.
- Please do not request medications which are not on your repeat list. We can only issue medication which has been approved by a GP as a "repeat" item.
Patients on repeat medication will have their medication reviewed at least once a year and may be asked to make an appointment with the GP, Practice Nurse or the practice Pharmacist. If you need to make an appointment notification should appear on your repeat slip or via the pharmacist. Please ensure that you book an appropriate appointment or speak to reception to avoid unnecessary delays to further prescriptions.
Please allow two full working days for regular prescriptions to be processed and remember to take weekends and bank holidays into consideration when ordering your medications. Patients using the postal service should allow longer.
You can arrange to have your medication delivered to your home by your local chemist. Please ask your pharmacist about this service.
We do not usually issue contraceptive pills, patches or rings on repeat prescription. Please come to the well-woman clinic, or make a GP or Nurse appointment. We are usually able to provide 3, 6 or 12 month supplies, depending on how frequently you need following up.
We are usually able to issue a short (1 month) urgent supply to give you time to book a "pill check" if you are just about to run out!
NHS Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2018, the charges are:
- current prescription charge – £8.80 per item (this does not include fabric supports or wigs)
- three-month PPC – £29.10; this will save you money if you need more than three prescribed items in three months
- 12-month PPC – £104.00; this will save you money if you need more than 12 prescribed items in a year
PPCs are available by 10 monthly direct debit instalment payments. The certificates allow anyone to obtain all the prescriptions they need for £2 a week.
Find out more about the prescription prepayment certificate.
If you need to access the services below, the medicines you're prescribed are free:
- medicines administered at a hospital or an NHS walk-in centre
- prescribed contraceptives
- medicines personally administered by a GP or provided via a patient group direction (PGD)
- medicines supplied at a hospital or clinical commissioning group (CCG) clinic for the treatment of a sexually transmitted infection, tuberculosis, or a mental disorder for those subject to a supervised community treatment order
There is further information about prescription exemptions and fees on the NHS website