How to Order a Repeat Prescription
All repeat prescriptions have to be approved by a doctor whether it is requested online or other as discussed below. Please note that all repeat prescriptions will be issued within two working days' notice.
Due to the Coronavirus outbreak we WILL NOT be issuing paper repeat prescriptions until further notice
Ways To Order Your Prescription
Your prescription will be sent electronically to your nominated pharmacy. If you are requesting medication via a paper form please drop this into the postbox outside the surgery and write which pharmacy you would like to collect your medication from.
Alternatively please speak to your chosen pharmacist for further advice.
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically from Monday 3rd August. Electronic prescriptions help save the NHS money. You will continue to receive your medications in the same way as you do now.
The NHS App
River Place Group Practice would like to invite you to use the NHS App
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
Patient Access is available to ALL our registered patients. Once registered, you can Order your Repeat Prescription online
Other Ways To Order
- Drop in a prescription request slip to reception via the postbox outside the surgery and please write on the form the pharmacy you would like to collect your prescription from.
- If you run short of medication unexpectedly, your regular Pharmacist may be able to help you pending a repeat prescription being ordered in the normal way. So please speak to them first before requesting an Urgent prescription which is possible via the reception team.
Help Us to Help You
- Please only order what you need.
- Please order all your repeat items once in one go and not scattered over the month.
- Please tell us when you stop medication so we can remove it from your repeat prescription.
- Please tell us if you are taking a different dose to that stated so as we can amend it.
- Please do not request medications which are not on your repeat list. We can only issue medication which has been approved by a GP as a "repeat" item.
Patients on repeat medication will have their medication reviewed at least once a year and may be asked to make an appointment with the GP, Practice Nurse or the Practice Pharmacist. We are now increasingly using text messages to inform patients that their medication is due so please ensure your contact details are up to date. If you would like to submit a medication review via our new online E-Consult please click here
Please allow two full working days for regular prescriptions to be processed and remember to take weekends and bank holidays into consideration when ordering your medications.
You can arrange to have your medication delivered to your home by your local chemist. Please ask your pharmacist about this service.
NHS Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates (PPC) offer real savings for people who need extensive medication.
- £9.15 per item (this does not include fabric supports or wigs)
- Three-month PPC – £29.65; this will save you money if you need more than three prescribed items in three months
- Twelve-month PPC – £105.90; this will save you money if you need more than 12 prescribed items in a year
PPCs are available by 10 monthly direct debit instalment payments. Visit their website for further information
If you need to access the services below, the medicines you're prescribed are free:
- medicines administered at a hospital or an NHS walk-in centre
- prescribed contraceptives
- medicines personally administered by a GP or provided via a patient group direction (PGD)
- medicines supplied at a hospital or clinical commissioning group (CCG) clinic for the treatment of a sexually transmitted infection, tuberculosis, or a mental disorder for those subject to a supervised community treatment order
There is further information about prescription exemptions and fees on the NHS website