How to Order a Repeat Prescription

All repeat prescriptions have to be approved by a doctor whether it is requested online or other as discussed below. Please note that all repeat prescriptions will be issued within two working days' notice.


Due to the Coronavirus outbreak we WILL NOT be issuing paper repeat prescriptions until further notice

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Ways To Order Your Prescription

Electronic Prescription

Your prescription will be sent electronically to your nominated pharmacy. If you are requesting medication via a paper form please drop this into the postbox outside the surgery and write which pharmacy you would like to collect your medication from. 

Alternatively please speak to your chosen pharmacist for further advice. 

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all of our prescriptions will be processed electronically from Monday 3rd August. Electronic prescriptions help save the NHS money. You will continue to receive your medications in the same way as you do now. 



The NHS App

River Place Group Practice would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.


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Other Ways To Order

  • Drop in a prescription request slip to reception via the postbox outside the surgery and please write on the form the pharmacy you would like to collect your prescription from. 
  • If you run short of medication unexpectedly, your regular Pharmacist may be able to help you pending a repeat prescription being ordered in the normal way. So please speak to them first before requesting an Urgent prescription which is possible via the Care Navigator Team. 

Help Us to Help You

  • Please only order what you need.
  • Please order all your repeat items once in one go and not scattered over the month.
  • Please tell us when you stop medication so we can remove it from your repeat prescription.
  • Please tell us if you are taking a different dose to that stated so as we can amend it.
  • Please do not request medications which are not on your repeat list. We can only issue medication which has been approved by a GP as a "repeat" item.

Medication Reviews

Patients on repeat medication will have their medication reviewed at least once a year and may be asked to make an appointment with the GP, Practice Nurse or the Practice Pharmacist. We are now increasingly using text messages to inform patients that their medication is due so please ensure your contact details are up to date. If you would like to submit a medication review via our new online E-Consult please click here

Please allow two full working days for regular prescriptions to be processed and remember to take weekends and bank holidays into consideration when ordering your medications.

You can arrange to have your medication delivered to your home by your local chemist. Please ask your pharmacist about this service.


Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.

  • Please visit the NHS website for the latest Prescription Charge
  • Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. 
  • When going abroad you can take your NHS medications with you.
  • These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Further Information